![]() ![]() If you need further assistance restoring your file, please post a reply below. I’ve got you an article if you run into problems restoring your backup file: Fix backup company file issues in QuickBooks Desktop. Select a folder to save your restored company file.Click on Browse and select the backup file.Select Local Backup and then click Next.Select Restore a backup copy and then Next.Note: If your backup company file is on an external device like a USB or a hosting service like Box, make sure to move its file to the local hard drive to avoid errors. Let me guide you on how to restore data from a backup file. However, if you created a backup of the company file before upgrading it, you can import previous accounting data into the older version of this software. Once you've opened a company file using a particular version on QuickBooks, you cannot open it using an older version. I'll make sure to provide a few details about opening a file from QuickBooks 2021 to QuickBooks 2015. For our technical support team, please review the following article for the phone number, hours of support, and other important details: Intuit QuickBooks Desktop software support policies The team is available from Monday to Friday between 9 a.m. You're welcome to discuss these with our support or sales team to make sure that you have the best fit for you.Īs for the 2015 version, if you do get it up and running again on your computer, please keep in mind that it's subject to the QuickBooks Desktop discontinuation policy, which you can read more about here: QuickBooks Desktop service discontinuation policy and upgrade information When you upgrade, there are a few payment options: monthly, annually, or one-time purchase. Your other option is to upgrade to the newest edition of QuickBooks Desktop and then upgrading your company file to use that version. Once you get it set up, you can connect with a member of our support team for the validation/activation code. Using either of these options, you can install QuickBooks Desktop 2015 on your current computer again or on a new workstation. ![]() The first is seeing if you have the original install disc or the original install file on your computer. Since we don't have the download link available for the Canadian edition of the 2015 QuickBooks Desktop, there are a few options you can consider. So that you have it, here is our article about downloading: Download QuickBooks Desktop QuickBooks Desktop Canada has download links for a number of recent years of the software, but 2015 falls outside of this scope and the download link is not available. QuickBooks Desktop is a popular choice for those who don't want to work in the cloud, and I can appreciate wanting to stick with the version you have when you move to a new computer or need to reinstall it for whatever reason. If you need to upgrade, you can find the best deals on QuickBooks products at our online store.Ĭall us at (888) 232-4758 for a complimentary product consultation to find out if/how you will be affected by the discontinuation.It's great to see that you've been working with the 2015 version of QuickBooks Desktop Canada! I'm with the Canadian support team and can go over your options for working with this and other versions of the QuickBooks Desktop software so that you can get back to work in the program. But it’s a balancing act – making QuickBooks Desktop better and easier to use while still supporting older versions.” What Intuit says, “We are committed to developing easy, straightforward financial tools that help you today and grow with you tomorrow. Intuit continues to pursue better software and tools for its customers based on this overarching reality. The evolution of tech tools for business are essential to continued innovation, growth, and efficiency. ![]()
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